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Qlik Cloud Managed Service

Keep your Qlik Cloud Analytics tenant healthy, secure, and cost-aware without growing your team. IPC Global administers your tenant, monitors reloads and capacity, and supports your users under a defined support tier: Essentials, Standard, or Premium.

Overview

What it does

Qlik Cloud removes server maintenance, but a tenant still needs daily care: reloads fail, capacity fills up, spaces sprawl, and users need help. IPC Global runs that work for you under a clear support tier.

Included in every tier:

  • Tenant administration: users, groups, spaces, roles, and identity provider integration.
  • Reload and automation monitoring with failure triage.
  • Capacity and license usage reporting.
  • Governance: space structure, app promotion practices, and periodic access reviews.
  • Monthly service report.

Support tiers:

  • Essentials: tenant administration and reload monitoring during business hours, with a monthly service report.
  • Standard: Essentials plus user support for app consumers and creators, app performance tuning, and a monthly block of enhancement hours.
  • Premium: Standard plus extended coverage hours, a named service lead, quarterly roadmap reviews, and a larger enhancement block.

Coverage hours, response targets, and enhancement hours for each tier are defined in the private offer, so they match your tenant size and business needs.

Also available: onboarding of a new or migrated tenant, and managed data pipelines on Qlik Talend Cloud (see our Qlik Talend Cloud Data Integration Services listing).

Qlik Cloud subscriptions are purchased separately. This listing covers IPC Global services only. All engagements are scoped and priced through private offers.

At a glance

Delivery method
Professional services
Pricing
Private offers only
Highlights

Why teams choose it

Defined support tiers

Essentials, Standard, and Premium, each with a set scope, with coverage and response targets written into your private offer.

Proactive operations

reload, automation, and capacity monitoring with triage, not just a ticket queue.

Governance built in

space structure, access reviews, and app promotion practices that keep the tenant clean as it grows.

Pricing

Scoped and priced through private offers

All engagements are scoped and priced through private offers.

Qlik Cloud Managed Service Essentials (per month)

qcm_essentials · Units

Monthly Essentials tier: tenant administration, reload and automation monitoring with failure triage during business hours, capacity and license usage reporting, governance practices, and a monthly service report. Coverage hours and response targets are set in the private offer.

The listing carries no public price. The price is set in your private offer.

Qlik Cloud Managed Service Standard (per month)

qcm_standard · Units

Monthly Standard tier: everything in Essentials plus user support for app consumers and creators, app performance tuning, and a monthly block of enhancement hours. Coverage hours, response targets, and enhancement hours are set in the private offer.

The listing carries no public price. The price is set in your private offer.

Qlik Cloud Managed Service Premium (per month)

qcm_premium · Units

Monthly Premium tier: everything in Standard plus extended coverage hours, a named service lead, quarterly roadmap reviews, and a larger block of enhancement hours. Coverage hours, response targets, and enhancement hours are set in the private offer.

The listing carries no public price. The price is set in your private offer.

Tenant Onboarding (fixed fee)

qcm_onboarding · Units

Fixed-fee onboarding of a new or migrated Qlik Cloud Analytics tenant into the managed service: access handover, baseline review of spaces, roles, reloads, and capacity, monitoring setup, and runbook creation. Scope is set in the private offer.

The listing carries no public price. The price is set in your private offer.

Additional Services (per hour)

qcm_additional_hours · Units

Time and materials services outside the selected tier, such as app development, additional enhancements, or project work, billed per hour as agreed in the private offer.

The listing carries no public price. The price is set in your private offer.

Support

  • support@ipc-global.com
  • 470-407-9100
  • The managed service is delivered by IPC Global under the support tier, coverage hours, and response targets set in each private offer. Qlik Cloud subscriptions are supported by Qlik under the buyer's own agreement.

Sales and scoping

IPC Global Sales team

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